About
EDDUSAP
This training program will prepare you for a customer-facing role in the hospitality and tourism industry. This global industry has endless career opportunities in many different roles, companies, and countries/ However, they all share one essential factor that is critical to their success: Customer Service. Our foundation-style program introduces and embeds essential skills using communication, language, and industry knowledge to support customers and guests with their needs.
with our program
You will learn
• What hospitality means to customers
• Industry sectors and how they integrate
• Types of Tourism and how they are managed
• Business Hospitality (Meetings, Conferences, Exhibitions)
• Technology used in Hospitality
• Industry trends, current and future
• Communications and Relationship Management
• Guest Relations & Service-based Communication
For Professional English Program, we use iPASS English which is a professional English language program developed by iPASS as part of PIHMS International Education.
iPASS English is a General English Language Program which rapidly builds core language skills to support learners in their academic goals as well as their career development.
iPASS English is a fully integrated learning solution delivered via an online system making it available worldwide.
Learning solution fully integrates the system,
materials, and method
Students may study at their own pace to achieve their personal goals.
iPASS English
Key Points
of Difference
Students learn real language skills using fresh, engaging content.
Digital tools support all learning
modes to improve outcomes
The integrated solution provides learning material, a learning method, and a digital system that are all designed to work together. This ground-up design makes the learning processes smoother and more effective as all components are made to work together.
Benefits
• iPASS material is fresh and original and is designed to work with the iPASS learning method.
• iPASS delivers actual language skills and not just exam preparation.
• iPASS is available online making it accessible in class, at home, or anywhere!
• Learners experience a blended learning approach that merges different learning techniques into experiential
classroom discovery and computer-based, autonomous learning
• Learners are equipped with the academic skills and real language skills required for successful secondary and tertiary study, or to progress into a career.
· Learners experience a blended learning approach that merges different learning techniques into experiential classroom discovery and computer-based, autonomous learning.
Who is this for?
Customer Service & Hospitality Essentials program is suitable for anyone who wants to gain key knowledge and skills to allow entry into a customer service & hospitality roles Professional English Program is suitable for anyone who wants to improve their English language proficiency to prepare for study or for work opportunities.
Entry Criterion
This professional English Language Program is suitable for students who have already achieved a proficiency level of IELTS 4.5 (or equivalent). If you are unsure of your English Level then EdduSAP will provide a free English Level test from iPASS English Test to assess your indicative English Proficiency Level.
Contact us to arrange this
EdduSAP Program 4
Customer Service Hospitality Plus Professional English Program Summary
Duration
The Customer Service & Hospitality Essentials Program runs for 12 weeks using a combination of ONLINE and ONSITE classes. Following the training program, students will continue to have access to their online program content for an additional 40 weeks, totaling 1 year of online access. This extended access provides ongoing reference as students move into further study or career opportunities. Students will get totally 2 certifications from PIHMS and EdduSAP upon graduation from the Customer Service & Hospitality Essentials Program and the Professional English Program.
Remark: Certification approved will be on the requirements as follow:
1.Student has to have at least 80% of online and onsite attending.
2.Student should show the English Proficiency at IELTS 5.0 (or equivalent, click link). In case students havent got the English score in hand, EdduSAP will provide the free of charge PIHMS English test for your English Proficiency checking with 70% score or higher.
3.Upon the consideration of the Teachers committee.
Conditions: Applicant needs to pass the English test 4.5 IELTS score or equivalent before graduated
Price : THB 20,000
Please specify number of programs you would like to buy: xxxx
(1 program per 1 student)
Total Payment: THB 20,000
Please click confirm for proceeding to payment page
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